Return and Refund Policy

Last Updated: October 11, 2026

1. No Return and No Refund Policy

At Devya Books, we strive to provide customers with a convenient and reliable online book-shopping experience.

All purchases made through our website are considered final. We do not offer returns, exchanges, or refunds for books purchased from our website, except where required under applicable law.

Customers are requested to carefully review the book title, edition, description, price, and other available product details before placing an order.

2. Order Cancellation

Once an order has been confirmed, cancellation requests may not be accepted.

Customers are advised to verify their order details, shipping address, and contact information before completing their purchase.

Any cancellation rights available under applicable law will remain unaffected.

3. Damaged, Defective, or Incorrect Products

If you receive a book that is damaged, defective, or different from the product ordered, please contact our customer support team as soon as possible after delivery.

Please provide your order number, a description of the issue, and clear photographs of the product and packaging, where applicable.

We will review the complaint and determine an appropriate resolution in accordance with applicable law. Any remedies required by law will remain available to the customer.

4. Refund Exceptions

Except where required by applicable law or where a refund is otherwise legally due, Devya Books does not provide refunds for:

• Change of mind after placing an order.
• Books ordered by mistake by the customer.
• Incorrect book selection by the customer.
• Personal preferences regarding a book's content or subject.
• Orders that have already been processed or dispatched, subject to applicable law.

If an order is cancelled by Devya Books after payment has been collected, or a refund otherwise becomes legally due, the applicable amount will be refunded in accordance with the relevant legal requirements.

5. Delivery Issues

If your order has not arrived within the estimated delivery period, please contact our customer support team with your order details.

We will check the shipment status and assist you in resolving the delivery issue. Any applicable remedies will be handled in accordance with our policies and applicable law.

6. Contact Us

For questions or concerns regarding this Return and Refund Policy, please contact us:

Business Name: Devya Books

Email:       customer@devyabooks.com

Phone:     +91 8882725250

Website:  https://devyabook.in

We appreciate your understanding and thank you for shopping with Devya Books.