Terms & Conditions

Last Updated: October 11, 2026

1. Introduction

Welcome to Devya Books. These Terms & Conditions govern your access to and use of our website and the purchase of products through our online platform.

By accessing our website, browsing our catalogue, or placing an order, you agree to these Terms & Conditions. If you do not agree with these terms, please discontinue using our website.

In these terms, “Devya Books,” “we,” “our,” and “us” refer to the online book-selling platform operating under the name Devya Books. “You” and “Customer” refer to anyone accessing or purchasing from our website.

2. Our Services

Devya Books provides an online platform where customers can browse and purchase books across various educational, academic, competitive examination, engineering, medical, and other categories.

We may offer books published by different publishers and authors. Devya Books is an online seller and does not necessarily publish or manufacture the books listed on the website.

Product availability, categories, and catalogue listings may change from time to time.

3. Eligibility

By using our website, you confirm that you are legally capable of entering into a binding agreement under applicable Indian law. If you are a minor, you should use the website with the involvement and consent of a parent or legal guardian, as required by law.

4. Product Information

We make reasonable efforts to display accurate product titles, descriptions, cover images, prices, editions, and other relevant information.

However, minor differences in product images, packaging, or presentation may occur. Customers should review the available product details carefully before placing an order.

If a significant error or discrepancy is identified, we may contact the customer to clarify the details or offer an appropriate resolution in accordance with applicable law.

5. Pricing and Payments

All product prices and applicable charges will be displayed on the website before the order is completed.

Prices, discounts, and promotional offers may change without prior notice, subject to applicable law. The price applicable to an order will generally be the price displayed at checkout when the order is placed.

Customers must provide accurate billing and payment information. Orders may be processed after successful payment confirmation or in accordance with the payment method offered at checkout.

If an incorrect price or payment discrepancy is discovered, we will handle the matter in accordance with applicable law and communicate with the customer where necessary.

6. Order Confirmation and Availability

Placing an order constitutes a purchase request for the selected products. Order confirmation does not necessarily guarantee dispatch if a product is unavailable or an issue arises during order verification.

Orders may be delayed, cancelled, or require clarification due to stock unavailability, payment issues, incorrect information, suspected fraudulent activity, or other legitimate reasons.

If we cancel an order after receiving payment, the applicable refund will be processed in accordance with our refund policy and applicable law.

7. Shipping and Delivery

We aim to process and dispatch orders within the estimated time communicated on our website or through order notifications.

Delivery timelines are estimates and may vary depending on the destination, product availability, courier services, weather, holidays, or other circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate shipping address and contact details. Additional delivery charges, if any, will be displayed before the order is placed.

If a shipment is delayed or encounters a delivery issue, customers may contact our support team for assistance.

8. Order Cancellation

Order cancellation requests will be handled according to our Cancellation Policy.

Some orders may not be eligible for cancellation after processing or dispatch. However, all cancellation rights and remedies available under applicable law will remain unaffected.

If an order is successfully cancelled and a refund is due, the refund will be processed using the applicable refund procedure.

9. Returns and Refunds

Returns, replacements, and refunds are governed by our Return and Refund Policy.

Customers should review that policy before making a purchase. Eligibility may depend on the condition of the book, the reason for the request, and whether the product was damaged, defective, incorrect, or otherwise eligible for return.

Nothing in these Terms & Conditions limits any consumer rights available under applicable Indian law.

10. User Responsibilities

When using our website, you agree to:

  • Provide accurate and complete information.
  • Use the website only for lawful purposes.
  • Avoid fraudulent purchases, payment misuse, or unauthorised transactions.
  • Not attempt to disrupt, damage, or gain unauthorised access to our website or systems.
  • Not copy, reproduce, distribute, or commercially exploit website content without appropriate authorisation.

We reserve the right to take appropriate action against misuse of our website, subject to applicable law.

11. Intellectual Property

Website elements such as the Devya Books name, logo, website design, original text, and other original materials may be protected by applicable intellectual property laws.

Book titles, cover images, descriptions, trademarks, and other publisher-provided materials may belong to their respective authors, publishers, or rights holders.

Their appearance on our website does not imply that Devya Books owns those rights or has an affiliation with the relevant rights holder unless expressly stated.

Unauthorised copying or use of protected materials is prohibited.

12. Third-Party Services

Our website may use third-party services for payment processing, shipping, analytics, or other operational purposes.

Such services may be governed by their own terms and privacy policies. We are not responsible for independent third-party websites or services beyond our responsibilities under applicable law.

13. Privacy and Personal Information

We may collect and process personal information necessary to manage customer accounts, process orders, arrange delivery, provide customer support, and maintain website security.

Our collection, use, storage, and disclosure of personal information are described in our Privacy Policy and are subject to applicable data protection and privacy laws.

By using our website, you acknowledge that you have had the opportunity to review our Privacy Policy.

14. Limitation of Liability

We strive to keep our website accessible and product information accurate. However, uninterrupted or error-free website operation cannot always be guaranteed.

To the extent permitted by applicable law, Devya Books will not be liable for indirect or consequential losses arising from the use of our website or delays caused by circumstances beyond our reasonable control.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including applicable consumer rights and statutory remedies.

15. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our services, business practices, or applicable laws.

Updated terms will be published on this page with a revised “Last Updated” date. Your continued use of the website after an update will be subject to the revised terms, to the extent permitted by law.

16. Governing Law and Jurisdiction

These Terms & Conditions are governed by the laws of India.

Any dispute arising from the use of our website or purchases made through it will be addressed in accordance with applicable Indian law and the jurisdiction of competent authorities and courts, without limiting any consumer rights or remedies available under law.

17. Contact Us

If you have questions about these Terms & Conditions, your orders, or our services, please contact us:

Business Name: Devya Books
Email:     customer@devyabooks.com
Phone:    +91 8882725250
Website:  https://devyabook.in

We will make reasonable efforts to respond to customer queries and resolve concerns in a timely manner.